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Billing and payment

Billing and Payment

Pay your bill quickly and securely

  • Yes! You can now pay your Yellow Pages invoices using our new secure payment online platform. Once you have accessed the platform, simply follow the instructions.

    IMPORTANT: Make sure you have:

    • Your Customer # as indicated on your Yellow Pages invoice

    • Your postal code as indicated on your Yellow Pages invoice

    • The email address where the payment confirmation should be sent

    • Your credit card and related complementary information (expiration date and security code)

    We accept the following credit cards:

    • Visa®

    • MasterCard®

    • American Express®

    Please note that the Yellow Pages™ products invoiced by your telecommunications service provider cannot be paid using this payment platform. In this case, please follow your telecommunications service provider's payment instructions.

  • Within your Yellow Pages for Business self serve account, you will be able to change your billing address information if you are already billed with YP.

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    Please go into the Billing & Payment menu and then into the Billing Overview section.

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    At the bottom of the page, you will be able to edit your information.

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    Please contact our Customer Service at 1 877-909-9356 or just connect with our live e-chat tool if you are facing any problems.

  • Yes! You can opt in to the paperless billing within your Yellow Pages for Business self serve account. Please go into the Billing & Payment and then into the Billing Overview section.

  • Yes! If your financial institution offers Online Banking.

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    Please add Yellow Pages as a Payee, and use your Customer # listed on your Invoice as your account number.

  • Yes! Yellow Pages offer Pre-Authorized Payments via Credit Card or Bank. To set up Credit Card Pre-Authorized Payments, please call us at 1 877-909-9356 one of our customer service agent will be pleased to set up in no time. To set up Bank Pre-Authorized Payments, please fill out the form and simply follow the form instructions.

  • To get your account balance, reach the Yellow pages for Business self serve platform, and click on Tool menu, then on Billing & Payment. You will see your Account Balance at the left of the page. If you are facing any problems, please contact Customer Service at 1-877-909-9356 or just connect with our live e-chat tool.

  • Access our "Understanding Your Bill" help document.

  • For billing inquiries, please contact Customer Service at 1 877-909-9356 or just connect with our live e-chat tool.

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