When looking for a new service provider, how do Canadians make their choice?
Whether it’s finding an emergency plumber or choosing a new hairstylist, one thing stands out: reputation. A business with accurate information, authentic testimonials, and a high-star rating on platforms like Google, Facebook, and Yelp is far more likely to win customers than competitors with poor or no reviews.
But with so many platforms available, how can you effectively manage your online reputation?
Our Expert Answers: Why Is a Business' Online Reputation Important?
"How people perceive your business is key to your success. People often turn to online reviews to gather information about a business, their products, and services before they convert. Cultivating and managing your reputation online has become ever so important. With our all-in-one solution, you will be able to receive notifications of new reviews from your clients. Within the dashboard you will be able to quickly respond using our ready-to-use reply templates or even via our real-time automated review responses. Our intelligent dashboard will also help you generate and request reviews from your clients."
Ready to Make a Lasting Impression?
Take control of your business' online reputation with Yellow Pages' Visibility, Reputation, and Social Media Management solutions.
Key Features Include:
Integration with 50+ platforms.
Instant notifications for new reviews.
Simplified response management with templates and AI Assistant.
Tools for updating your business information and planning social media posts—all from one dashboard!
Make managing your online reputation simple, so you can focus on growing your business.
About Cheryl
Cheryl celebrated her 18 years of service with Yellow Pages in 2024. Starting with the Operations team as a Business Services Manager in 2006, she quickly made an impact within the organization and took on a Senior Sales Manager role only 2 short years after joining the company.
Since 2008, Cheryl has helped small and medium businesses across Canada enhance their presence online with exemplary leadership for her sales teams, all while developing and deploying go-to-market training for Yellow Pages' nationwide sales force.
She has a Bachelor of Commerce degree with a concentration in Marketing from Memorial University of Newfoundland and currently resides in Airdrie, AB.
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